Oasis Collections offers free shipping in the united states of Americain. In other areas, shipping costs may apply.

Oasis Collections is able to accept payments done with MasterCard, Visa, Discover, and American Express. means to allow a number of potential buyers to shop at our site and get their goods almost immediately. Encrypted transactions for Securing your online payments are our number one priority. Oasis Collections guarantees that your information is safe with us. All information is sent encrypted to ensure the total security of any sensitive information.

Once your order is placed, it is processed and shipped within 5 to 7 working days. If you have placed an order and have not received a shipping confirmation, please contact us. All orders are shipped from Dallas. Transit times vary depending on your location. All domestic orders are shipped via USPS (United States Postal Services). Orders outside of the United States may take an additional two weeks to arrive via FedEx.

Customer service can be reached as follows:
Phone: +1 972 638 0247
Email: customservice@oasiscollections.us
Address: 520 E Vine St, Keller, TX 76248 -2300
Monday to Friday, except holidays
10 a.m. to 5 p.m CT

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our storage on the same day, or, at the latest, the following workday.

• Your information is secure and will not be passed on to any third party. We do not sell or distribute any of your information for telephone inquiries. Your submission of personal information through the store is governed by our privacy policy.
• Oasis Collections guarantees that your information is safe with us. All information is sent encrypted to ensure the total security of any sensitive information.

After you place your order, you will receive a confirmation email referencing your order number and the details of your order.

• To make a return, please send us your return request by e-mail with your e-mail address and your order number.
• You have 7 days from the delivery date to submit your return request.
• Items must be unwashed and unworn with labels attached and the original packaging. All items MUST be returned in protective packaging to reduce damage during handling. Damaged returns will NOT be accepted.
• National and international return costs are the exclusive responsibility of the customer. However, if you receive the wrong item or a defective product, we will cover the cost of return. Thereby : drop the parcel in a USPS (United States Postal Services) location. Once we have received your return, please allow 10 business days for your return to be processed. However, the processing time for the card issuer may vary.
• Items purchased as part of the “archive sale” are the final sale and cannot be returned.
• To speed up exchanges and guarantee the availability of the product you want, please place a new online order and return the unwanted product for a refund.